Course curriculum

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About this course

  • Free
  • 0 lessons
  • 0 hours of video content

Overview

The important thing about customer service skills is they are not always developed naturally. They are not learned overnight. Customer service relations are taught and continuously evolve based on the needs of the individual and the situation.

Let us help you develop those skills. SPRC will train your staff to:

  • Deal with problems, effectively
  • Encourage relationship building
  • Explain how to use the tools you need to perform your job efficiently
  • Notice potential areas to improve the workplace
  • Educate on what to avoid when dealing with others
  • Provide solutions for many scenarios
  • So much more