Course curriculum

    1. Introduction

    2. Knowledge Check 1

    1. Conflict Resolution Styles

    2. Knowledge Check 2

    1. Creating an Effective Atmosphere

    2. Knowledge Check 3

    1. Creating a Mutual Understanding

    2. Knowledge check 4

    1. Focusing on Individual and Shared Needs

    2. Knowledge Check 5

    1. Getting to the Root Cause

    2. Knowledge check 6

About this course

  • Free
  • 21 lessons
  • 0 hours of video content

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